March 28, 2024

Security Certificate Alert When Using Outlook

The UMW Help Desk has received several reports of Outlook users getting a Security Alert message like this:

web certificate

 

As a result of upgrades IT is performing on the email system, you may also see this message over the next few days.

We recommend that you click “Yes” on this message and install the certificate.  If you click the “x” on the dialog box, that works as well, but you may see the message reappear.

We apologize for any confusion this might cause, and we hope to have this issue resolved soon.

Please contact the IT Help Desk if you have any questions or concerns.

Phone:  540-654-2255
In Person:  ITCC Room 112
Email:  helpdesk@umw.edu

Website:  technology.umw.edu/helpdesk