August 21, 2017

Gray Appointed to National Board

Edward Gray, Systems Integration and Support Specialist in UMW’s IT Support Services, has been appointed to the IT Service Management Forum’s USA Chapter Board of Directors. The Board provides guidance and support for the itSMF USA Local Interest Groups and Communities of Interest across the nation. Gray is filling a recent vacancy for the remainder of the calendar year, when scheduled elections occur.

Edward GrayAt the Board of Directors’ face-to-face meeting on July 14, 2017, Gray assumed the role of Director of Content. Per the organization’s website, this role is “responsible for leading the development and maintenance of all content, intellectual property and programs which are consumed or utilized by our members and for their benefit.” Areas under this portfolio include Member Programs, Intellectual Capital (eBooks, white papers, video content, etc.), Research and all other forms of content and programs.

Gray has been at UMW for more than 16 years, serving in various IT roles. He earned an MS in Management Information Systems from UMW in 2010. He participated in the Leadership UMW inaugural cohort. He has also earned several technical and service management certifications. With respect to itSMF USA, he has served as the Manager for the itSMF USA Higher Education Community of Interest and as a Board and Interest Group (BIG) advisory committee member. For more on Gray, visit his website at http://www.edwardgray.com.

itSMF USA logo

itSMF USA is a nonprofit association dedicated to building a community of professionals for the purpose of networking, knowledge sharing, and education to advance the service management profession and strengthen its members. For more information on itSMF USA, contact Edward Gray or visit their website at http://www.itsmfusa.org.