April 25, 2019

2019 Health and Flexible Spending Open Enrollment May 1-15

Open Enrollment will be May 1 – 15, 2019. This is the time of year to make decisions about your health and flexible spending accounts (FSA).  You may waive or enroll or change plans, add or remove family members for your health insurance. Remember participation in a FSA requires annual enrollment.  Great News!  EmployeeDirect will be available this year for your requests.  Expect to receive an email later this month and communications will be mailed to your home address.  


Anthem’s COVA Care and COVA HDHP Plan Members Only

Effective July 1, 2019, pharmacy benefits for the COVA Care and COVA HDHP plans will be managed by Anthem Pharmacy, delivered by IngenioRx

New ID cards will be mailed to ALL COVA Care and COVA participants in the month of April for the purpose of ensuring that the Anthem pharmacy system is ready to process their prescription drug claims starting on July 1.

Participants are encouraged to use the interim cards immediately.  However, if you happen to use your current card, your claims will still process as usual through June 30, 2019. The new April ID card is identical to your current card except that it reflects Anthem-specific pharmacy information that will allow the pharmacy to test the Anthem system in advance of the July 1 change. A new Anthem Pharmacy telephone number will also be included on the card.

In mid-June, new ID cards will be issued again for COVA Care and COVA HDHP participants for the start of the new plan year on July 1. These will reflect any changes made during Open Enrollment, but all participants, regardless of Open Enrollment activity, will receive new cards.  Once participants begin using their new July 1 cards, all previous cards may be destroyed.

Participants currently using mail service or the specialty pharmacy will be contacted directly with information about transitioning their claims to IngenioRx.

Participants may contact Anthem Member Services at 1-800-552-2682 if they have questions.



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