September 21, 2023

Xiaofeng Zhao Presented at Annual Conference

Xiaofeng Zhao

Xiaofeng Zhao, assistant professor in the College of Business, presented “Implementing Statistical Process Control for Customer Waiting Time” at the Decision Science Institute’s annual meeting in San Francisco on Nov. 18. The paper, co-authored with Hui Zhao, has been published in the peer reviewed proceedings. Xiaofeng Zhao also chaired the session on quality management tools.

About Brynn Boyer

Brynn Boyer is assistant director of media and public relations and a 2010 graduate of UMW.