June 5, 2023

IT Support Services – Notice of UMW Wireless Network Changes

What is happening?

Beginning on Monday, Nov. 16 at 7 a.m., the wireless networks known as “UMW” and “UMW Guest” will require a new login process.  Due to a failure of the old wireless login system, users have not been required to login to utilize “UMW” and “UMW Guest” wireless for the past several weeks.  On Monday, users will once again be required to login to access “UMW” and the “UMW Guest,” utilizing a new login system.  IT staff is still working to setup “UMW Secured” wireless, so it WILL NOT be available for several more weeks.

What is the plan?

Starting at 7 a.m. on 11/16, “UMW” and “UMW Guest” wireless will be taken offline.  At 7:15 a.m., the wireless networks will come back online utilizing the new login system.  This new login will be required for all mobile devices accessing the wireless network.

What do I need to do to connect?

“UMW” Wireless”  ALL UMW USERS WITH UMW ACCOUNTS SHOULD USE THE “UMW” WIRELESS NETWORK.  The “UMW” wireless network is configured to allow access to university resources, including Library resources and connections to UMW systems that the “UMW Guest” network will not permit.  Simply enter your NetID and Password, click the box to accept the terms of service, and click the “Login” button to access this wireless network.  Once you are logged in to “UMW,” users have access for 7 days before being required to login again.

“UMW Guest”  This network is provided for university guests.  It allows access to the internet only.  Users are required to create a guest login, or as an convenience, utilize a user’s current Google or Facebook credentials to login.  Once logged in to “UMW Guest,” users have access for 24 hours before being required to login again.

How do I get assistance?

If you experience any issues with this process, the Help Desk will open early on Monday beginning at 7 a.m.  Please contact us at 540-654-2255, helpdesk@umw.edu  or bring your mobile device to the Help Desk in Hurley Convergence Center room 112.

The new login screens you will see beginning on Monday, 11/16 will look similar to this: