February 9, 2023

Caffrey Publishes in ‘Business and Professional Communication Quarterly’

Kevin Caffrey

Senior Associate Registrar Kevin Caffrey

Senior Associate Registrar Kevin Caffrey recently published “Speaking to the Head and the Heart: Prioritizing Empathetic Communication in the Post-COVID Workplace” in Business and Professional Communication Quarterly. The article examines psychological safety, crisis leadership and the need to prioritize empathetic communication in a post-COVID workplace. Read the article.