![Kevin Caffrey](https://eagleeye.umw.edu/wp-content/uploads/2023/01/caffreyprof-150x150.jpg)
Senior Associate Registrar Kevin Caffrey
Senior Associate Registrar Kevin Caffrey recently published “Speaking to the Head and the Heart: Prioritizing Empathetic Communication in the Post-COVID Workplace” in Business and Professional Communication Quarterly. The article examines psychological safety, crisis leadership and the need to prioritize empathetic communication in a post-COVID workplace. Read the article.