Senior Associate Registrar Kevin Caffrey’s article on empathetic leadership and communication in a post-COVID world was published online in Business and Professional Communication Quarterly last year and has now been published in the September 2024 issue (Volume 87, Issue 3). The article examines psychological safety, crisis leadership, and the need to prioritize empathetic communication in the workplace. Read the article.
Caffrey Published in ‘Business and Professional Communication Quarterly’
August 8, 2024 by