Xiaofeng Zhao, associate professor of the College of Business, has published a journal article as lead author, “Measuring the variance of customer waiting time in service operations” in Management Decision.
November 21, 2024
A Newsletter for UMW Faculty and Staff
by Melina Downs
Xiaofeng Zhao, associate professor of the College of Business, has published a journal article as lead author, “Measuring the variance of customer waiting time in service operations” in Management Decision.