October 4, 2023

UMW MyTime outage and restoration update

The following message is from Payroll.

Thank you again for your patience as we work with UKG to restore access to MyTime and our time and leave data.

On Saturday, January 8, we were notified by our MyTime vendor UKG that UMW’s database had successfully moved through the first three milestones of their recovery process. At this time, UMW Payroll has access to MyTime and is working to ensure the integrity of the data. Timeclock data for the areas using timeclocks is also being restored and reviewed.

Next, Payroll staff will manually enter time and leave data from the Excel documents that you emailed to us during the outage. During this step, in addition to keying time/leave, Payroll will be reconciling existing punches and leave requests that were already in the system prior to the outage. Payroll might reach out to you and/or your supervisor to confirm information. If you’re contacted by Payroll please respond as quickly as possible and know that we want to work with you to ensure we have accurate information.

After data is entered, confirmed and reconciled we will open MyTime back up to all employees. Until then, please continue to track your time and leave using the forms on the Payroll website at the link below.