Dreams of lighting up Broadway on hold, Rose Benedict dabbled in TV production and the congressional legislature before settling in as a stay-at-home mom. It was her faith, she said, that steered her career path and led her – after the girls were grown – to Mary Washington and the business of marketing meals. But not immediately.
“Interestingly, they didn’t pick me,” Benedict said of her first vie for a job with UMW Catering. Her phone did finally ring … when the new hire didn’t show up.
Just desserts.
With UMW food management provider Sodexo for nearly two decades – in Seacobeck’s faculty/staff dining and the Underground’s Naturally Woodstock – she kept coming back to planning promotions. “I realized it was kind of my baby,” said Benedict, now marketing manager for all of University Dining.
That means grabbing students’ attention – whiteboards, QR codes, whatever it takes – and teaming with campus constituents to tie special events together with tastebuds. February means African, Caribbean, Southern soul food and Mardi Gras meals for Black History Month, and a surf-and-turf Valentine’s Day dinner that sold out in a hurry.
Benedict doles out the delicious details, herself, at the Dining Concierge Desk in the UC. And why not? She has an answer – or flyer – for everything. What is UMW’s Hen House? The area’s first “ghost kitchen,” operating completely online. Swipe Out Hunger? A campaign targeting food insecurity by serving thousands of meals to Mary Washington students. Choose to Re-use? A sustainability plan offering reusable food-storage boxes and totes.
Ah, but what about ambiance?
“The biggest thing I want students to know is that our team is absolutely dedicated to bringing the best food and customer experience to everyone here,” Benedict said.
Try doing that amid a global pandemic.
Sodexo didn’t skip a beat, she said, transforming the Top of the UC into a socially distanced Yellow Brick Road, with strategically placed arrows mapping a route from the salad bar to Simple Servings to Campus Grill, and so on.
Now, with the arrows removed, UMW Dining is back in almost full swing, Benedict said: “I’m so excited for the things we’re doing.”
Q: What’s most rewarding about your job?
A: Absolutely when I can help a student.
Q: Most challenging?
A: Making sure students understand what’s available to them – when we have to close, when the water’s shut off, when we have a free food sampling. And hiring – across the food service industry, the pandemic has been devastating.
Q: What’s your fave UMW Dining food station?
A: Chef’s Fair. I’m a sucker for the mashed potatoes, mac and cheese, meat loaf and candied carrots.
Q: With your work centered on food, what do you do for dinner at home?
A: I really don’t cook. I keep the microwave business alive.
Q: What’s something people would be surprised to learn about you?
A: I sang a solo at the First Lady’s Luncheon for Rosalyn Carter.
Q: Any mottos you live by?
A: “Before you speak, ask yourself three questions. Is it true? Is it kind? Is it necessary?” I don’t always live up to it, but it’s a standard I aspire to.