UMW Campus Community,
The Apogee project to upgrade the UMW MyResNet network is now complete as of Friday, March 1, ahead of schedule. Students in the residence halls need to create a login via the new portal to access the upgraded service. Single sign-on is available, so students can use their umw.edu NetID. In addition, the Apogee wireless network is available to residential students outside of the residence halls. Occasional re-authentication will be required using single sign-on.
For visitors to the residence halls, a guest portal is also available for temporary access up to six hours at a time. Residents should log-in using the new portal to access the faster internet speeds. Instructional posters will be available in each residence halls, and students learn more by reviewing this video of how to connect to the upgraded services.
The wireless network upgrade features faster internet speeds enhanced to 150/50 Mbps with up to 10 devices on the network simultaneously, an increase from prior networks. Residents have a user-based personal area network (PAN) and can connect wireless printers, gamer devices and IoT devices, and these devices should be able to see each other, just like a home network. Users also have an easy PSK (personal share key) for device onboarding.
As part of the service, Apogee continues to offer one click call/chat for student support and specialized gaming support. If you have any questions or issues with the ResNet by Apogee services, contact their 24/7/365 support center at 877-478-8808. They can help you add devices to your account (printers, phones, game consoles, etc.).
If you are experiencing any problems with Apogee Support not resolving your issues, please contact the UMW IT Help Desk to let us know.
Hall CheshireChief Information Officerhcheshir@umw.edu
