Read the latest column in The Free Lance-Star written by Lynne Richardson, Dean of the College of Business, titled Customer Service in 2019. I’ve been thinking a lot about customer service, or perhaps a lack of customer service. I’ve determined there are several ways to ensure your organization will not have any customers. Read more. […]
Professor of Political Science and International Affairs Elizabeth Larus, an expert on the politics of China, was recently interviewed on Fortune.com for an article titled “The U.S. May Have Snubbed a Critical Dealmaker in China Trade Talks.” In the article, she discusses how trade deals differ in China from the U.S.According to the article, “In […]
Reference and humanities librarian and baseball historian Jack Bales (Before They Were the Cubs: The Early Years of Chicago’s First Professional Baseball Team) was interviewed by the Good Seats Still Available podcast to delve into the surprisingly rich history of Major League Baseball’s long-time North Side Chicago franchise well prior to 1903, when they formally […]
In June 2019, Professor of French Scott Powers assumed the presidency of the Association for Canadian and Quebecois Literatures. After completing a two-year term as Francophone Vice-President, Powers will lead the executive committee in all affairs related to the ALCQ for the next two years, including the organization of its annual conference and the awarding […]
Associate Professor of Middle Eastern History Dr. Nabil Al-Tikriti served as an election monitor for the Kazakhstan presidential elections on 4-12 June. Joining 29 other Americans in the U.S. delegation of some 300+ observers total, Al-Tikriti worked as an OSCE (Organization for Security and Cooperation in Europe) STO (Short Term Observer) in 8-9 rural villages […]
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