July 14, 2024

Gray to Serve with National Association Interest Group

Edward Gray, Systems Integration and Support Specialist in UMW’s IT Support Services, has been elected to the leadership of the Higher Education Special Interest Group for the IT Service Management Forum’s USA Chapter. He will serve one year as President-Elect, one year as President, and one year as Past President.

Gray has been at UMW for over 14 years, serving in various IT roles.  He earned an MS in Management Information Systems from UMW in 2010.  He is a participant in Leadership UMW.  He has also earned several technical and service management certifications.

itSMF USA Higher Education SIGitSMF USA is a non-profit association dedicated to building a community of professionals for the purpose of networking, knowledge sharing, and education to advance the service management profession and strengthen its members. The Higher Education Special Interest Group is devoted to discussion, development, and adoption of IT Service Management principles in support of institutions of higher education. For more information on itSMF USA or its Higher Education Special Interest Group, contact Edward Gray or visit their website at http://www.itsmfusa.org.