UMW College of Business Dean Lynne Richardson
College of Business Dean Lynne Richardson’s weekly column in The Free Lance-Star discusses the importance of body language. Read NONVERBAL SIGNALS SPEAK VOLUMES.
Did you know research shows that your body language, or nonverbal messaging, speaks louder to people than the words you say?
Some believe 55 percent of communication is nonverbal. Within that remaining 45 percent, only 7 percent of communication is attributed to the words. The remaining 38 percent comes from tone, pitch, loudness and other attributes related to how the words are said.
Here’s an illustration I use in my professional selling class, one that everyone can relate to. Read more.