Read the latest column in The Free Lance-Star written by Lynne Richardson, Dean of the College of Business, titled What do you want from your signage? Today’s challenge is to look inside and outside your organization at your signage. I’m guessing many of you would give yourself a low score, if you’re looking at your […]
Read the latest column in The Free Lance-Star written by Lynne Richardson, Dean of the College of Business, titled Customer Service in 2019. I’ve been thinking a lot about customer service, or perhaps a lack of customer service. I’ve determined there are several ways to ensure your organization will not have any customers. Read more. […]
Read the latest column in The Free Lance-Star written by Lynne Richardson, Dean of the College of Business, titled Make a graceful exit. YOU ARE in a job that you like, but certainly don’t love. You’ve been a good employee for a couple of years. Your performance evaluations have been good. Then you get a […]